Whitecoat Technologies, Inc
(The "Whitecoat Learning Platform")

Terms of Use

This Agreement was last updated September 15, 2025

PLEASE REVIEW THESE TERMS OF USE CAREFULLY AS THEY SET FORTH MANDATORY CONDITIONS RELATED TO YOUR USE OF OUR PLATFORM AND INFORMATION ON YOUR LEGAL RIGHTS. NOTE THE FOREGOING TERMS INCLUDE AN ARBITRATION PROVISION AND CLASS ACTION WAIVER PURSUANT TO THE DISPUTE RESOLUTION SECTION.

IF YOU DO NOT UNDERSTAND ANY PART OF THESE TERMS OF SERVICE, PLEASE CONTACT US PRIOR TO USING OUR PLATFORM.

Acceptance of the Terms

These terms of use are entered into by and between you and Whitecoat Technologies, Inc. (“Whitecoat,” “we,” “our,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Use” or simply “Terms”) govern your access to and use of www.whitecoatai.com (the “Website”), including any content, functionality, and services offered on or through the Whitecoat Learning Platform application (“Whitecoat Platform” or “Platform”), your communications with us, and other products and services we may offer in the future (collectively, the “Services”).

Please read the Terms of Use carefully before you start to use our Services. By using our Services, you accept and agree to be bound and abide by these Terms and our Privacy Policy, found at our Privacy Policy page and incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use our Services.

Additional and separate terms may apply to certain Services, such as agreements between Whitecoat and a university, learning program, or a health care organization, and in such instance(s) will be considered to form part of these Terms. If you access the Services on behalf of a health care organization, educational institution, health system, or other type of organization (collectively “Program”), you represent, agree, and warrant that you are authorized to act on behalf of and as a representative from said Program and bind such Program to these Terms (“Program Representative”).

Whitecoat Services are offered and available to users who are 18 years of age or older, and who reside in the United States or any of its territories. You may access and use the Whitecoat Platform and Services as an individual end user through the Program that contracts with Whitecoat in order to provide you with access to the Services (“Program User”). Collectively, a Program Representative and Program User are simply a “User” (or “you”).

By using our Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet the aforementioned eligibility requirements. If you do not meet these requirements, you must not access or use our Services.

Changes to these Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. However, any changes to the dispute resolution provisions set forth below will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Platform

To access the Whitecoat Platform, you must provide certain registration details. It is a condition of your use of the Platform that all the information you provide is correct, current, and complete. You agree that all registration information you provide is governed by our Privacy Policy, and you consent to all actions we take with your information consistent with the terms set forth in our Privacy Policy.

Only you are permitted to access the Services via your account. You accept responsibility for all activity that occurs under your account and password. Your credentials are for your personal use only and shall not, under any circumstances, be shared, distributed, or otherwise made available to any person or entity. You may not use false identities or impersonate any other person or use credentials that you are not authorized to use. You are solely responsible for ensuring the security and confidentiality of your credentials and account. We are not liable for any loss or damage arising out of your failure to maintain your account security. You agree to notify Whitecoat immediately of any suspected theft, loss, or fraudulent use of your login or password.

We have the right to disable any username, password, or other identifier at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Program Representative Access and Responsibilities

As a Program Representative, you have access to the Services through your contract with us. You understand and agree that Whitecoat is a service provider to your Program.

Program Representatives will be responsible for the following:

Compliance with these Terms by each Program User

Accuracy and legality of the use of data (including personal information) a Program User chooses to input into the Platform

Use of commercially reasonable efforts to prevent unauthorized access to or use of the Platform, and should such unauthorized access to or use of Platform occur, your prompt notice to the Company

Use of the Platform in accordance with these Terms, any corresponding agreement(s), and applicable laws and regulations

To the extent required by applicable law, Program Representatives agree to take the following non-exhaustive actions:

Provide any necessary notices and obtain all required consents or authorizations from Program Users to collect, process, transmit or share User Data (as defined below)

Upload or otherwise make available a copy of each consent or authorization to User Data

Appropriately restrict access to User Data according to your internal policies and your Program Users’ respective roles and responsibilities

Provide adequate training to your Program Users under applicable state and federal laws regarding appropriate use of User Data

Any use of the Platform in violation of the foregoing responsibilities by either a Program Representative or its Program Users may result in immediate suspension of access to the Platform subject to Whitecoat’s sole and absolute discretion.

As a Program Representative, you are solely responsible for using the Services in compliance with all laws and regulations that apply to you and your Program Users, including without limitation the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Family Educational Rights and Privacy Act (“FERPA”), and the Fair Credit Reporting Act (“FCRA”), as applicable. You hereby grant Whitecoat unlimited permission to parse, store, and manage any and all User Data provided to the Company by you, whether directly or via a third party at your instruction, in order to provide you the Services. You acknowledge and agree that you:

Assume all responsibility for the potential identification of individuals whether by name or by inference according to FERPA, HIPAA, and FCRA guidelines;

Absolve Whitecoat of any legal responsibility for misuse or misinterpretation of User Data by your organization or another in connection with your account

Whitecoat is not governed by HIPAA and therefore does not assert that our Services comply with HIPAA or other healthcare-related laws and regulations. It is the sole responsibility of a Program contracting with us to ensure the use of Whitecoat Services comply with HIPAA and other applicable laws and regulations.

If your Program is subject to FERPA, you acknowledge and agree to the following:

Whitecoat is a contractor working on your behalf and therefore a “school official” pursuant to FERPA

Your contract with Whitecoat is to store information about students in your Program

If required by state or federal law, you have specifically listed Whitecoat and our Services as one of your contractors.

To the extent that you have questions regarding your Program’s legal compliance with the above, you should consult with your respective legal counsel for more information.

Program User Access and Responsibilities

As a Program User your Program controls the scope and duration of the Services available to you, and therefore your access to the Platform continues until your Program’s agreement with Whitecoat expires. You understand and agree that Whitecoat is a service provider to your company, and as such we have no control over your education, training, rotations, credentials, or other outcomes related to your use of the Services.

Should you have any questions about your use of the Services or your User Data, please contact your Program Representative(s).

Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Platform:

In any way that violates any applicable federal, state, local, or international laws or regulations

To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Platform, as determined by us, may harm the Company or its users or expose them to liability

To introduce any viruses or other material that is malicious or technologically harmful

To transmit or store any personally identifiable information (“PII”), protected health information (“PHI”), medical advice, or diagnoses

To defraud, deceive, or mislead another

To copy, reverse engineer, modify, or make derivative works of any Services without the Company’s prior express written permission

To transmit defamatory, dishonest, obscene, sexually explicit, pornographic, vulgar, or offensive content

A User who violates these Terms or who uses Company Services in a prohibited manner as outlined above may result in the deactivation and/or deletion of your account and all corresponding data. The decision to deactivate or delete a user’s account can take place at any time, with or without notice, and is subject to our sole and absolute discretion.

Privacy

Your privacy rights are of highest priority. All information we collect from you , your visit to our website and Platform, or the general use of our Services is subject to our Privacy Policy. By using our Services, you consent to all actions taken by us pursuant to the Privacy Policy.

Rights and Ownership

Intellectual Property Rights

The Services and contents, features, and functionality (including but not limited to information, software, text, displays, images, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Trademarks

Whitecoat’s name, logo, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website or Platform are the trademarks of their respective owners and are used with their consent.

Copyright

You do not have permission to copy, reproduce, make derivative works from, distribute, republish, download, display, perform, post electronically or mechanically, transmit, record, or mirror copyrights, trademarks, or other Company intellectual property without our prior written permission. You may only download or print copyrights, trademarks, or intellectual property for the purpose of using our Services as a resource of your Program or for your personal business use.

User Data

Any data or information you submit as a User or that we otherwise obtain from your use of the Services, including but not limited to biographical details, demographic profile, educational background, employment history, and continuing education records (“User Data”) is owned exclusively by you.

By using the Services, you grant Whitecoat a perpetual, royalty-free, non-exclusive, irrevocable license to:

Store, share, and provide access to your User Data with Program Administrators, your corresponding Program, current or future employers, and relevant accreditation or licensing bodies

Use, display, reproduce, publish, or distribute User Ratings in part or its entirety for any purpose

Compile and utilize aggregated User Data for analytical and operational purposes

Inform you about other Whitecoat offerings that may be relevant to your professional interests

Operate, maintain, enhance, and develop the Services, including new features and tools

Reliance on Information Posted

The information presented on or through the Website and Platform is made available solely for general information purposes and does not constitute medical, health care, career, employment, or any other type of professional advice. Any reliance on such information is strictly at your own risk. The Company disclaims all liability and responsibility arising from any reliance placed on such materials by you, any user of the Platform or Whitecoat Services, or by anyone who may be informed of any of its contents.

The Website and Platform may include content provided by third parties, including materials provided by other users, affiliates, or third-party licensors. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Geographic Restrictions

Whitecoat is based in the State of Tennessee in the United States. We provide this Website and Platform for use only by persons located in the United States. We make no claims that the Website, Platform, or any content therein is accessible to or appropriate for those outside of the United States. Access to the Website and Platform may not be legal by certain persons or in certain countries. Therefore, if you access the Website and Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE, PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE AND PLATFORM OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE AND PLATFORM IS AT YOUR OWN RISK. THE WEBSITE, PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE AND/OR PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE AND/OR PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, PLATFORM, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE AND/OR PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORM OR THE SERVER(S) THAT MAKE(S) IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE, PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL WHITECOAT, ITS AFFILIATES, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, THE PLATFORM, ANY CONTENT ON THEREIN, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, WHITECOAT SHALL NOT BE LIABLE TO YOU FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE AGGREGATE OF THE FEES YOU PAID TO US FOR SERVICES DURING THE ONE MONTH PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, OR IF NO FEES WERE PAID DURING SUCH A PERIOD, NINETY-NINE DOLLARS ($99).

IN EACH CASE, WHETHER OR NOT WHITECOAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY EXCLUSION, DISCLAIMER OR OTHER PROVISION CONTAINED IN THESE TERMS IS HELD TO BE INVALID FOR ANY REASON BY A COURT OF COMPETENT JURISDICTION AND WE BECOME LIABLE THEREBY FOR LOSS OR DAMAGE THAT COULD OTHERWISE BE LIMITED, SUCH LIABILITY, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR YOUR USE OF THE SERVICES. IF JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF YOUR USE OF OUR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Dispute Resolution

Governing Law

All matters relating to these Terms of Use and Whitecoat Services, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Tennessee without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Tennessee, in each case located in the City of Nashville and County of Davidson. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration and Class Action Waiver

Any controversy or claim between you and Whitecoat arising out of or relating to: (i) these Terms, or the breach thereof; (ii) your access to or use of the Services; or (iii) any alleged violation of any federal or state or local law, statute or ordinance (each such controversy or claim, a “Claim”), shall be resolved exclusively by a binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. Claims shall be heard by a single arbitrator. Arbitrations shall be held in Davidson County, Tennessee but the parties may choose for themselves whether to appear in person, by phone, or through the submission of documents. The arbitration shall be governed by the Federal Arbitration Act and by the internal laws of the State of Tennessee, without regard to conflicts of laws principles. The prevailing party shall be entitled to an award of reasonable attorneys’ fees.

YOU AND WHITECOAT AGREE THAT EACH MAY BRING OR PARTICIPATE IN CLAIMS AGAINST THE OTHER ONLY IN THEIR RESPECTIVE INDIVIDUAL CAPACITIES, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND THE COMPANY OTHERWISE AGREE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF A CLAIM IMPLICATES THIS SECTION, AND IF THIS SECTION IS FOUND TO BE INVALID, UNENFORCEABLE, OR ILLEGAL BY A COURT OF COMPETENT JURISDICTION, THEN SUCH CLAIM MUST BE ADJUDICATED BY A COURT AND NOT BY AN ARBITRATOR. NOTWITHSTANDING THE FOREGOING, IF ANY CLAIM IS NOT SUBJECT TO ARBITRATION, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN DAVIDSON COUNTY, TENNESSEE, WHICH IS THE PLACE OF PERFORMANCE OF THESE TERMS.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Entire Agreement

These Terms, our Privacy Policy, and any agreement(s) between us and a Program constitute the sole and entire agreement between you and Whitecoat regarding our Services and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding our Services.

Comments and Concerns

The Website and Platform are operated by Whitecoat Technologies, Inc. in Franklin, Tennessee.

All other feedback, comments, requests for technical support, and other communications relating to the Website or Platform should be directed to: support@whitecoatai.com or by visiting the Contact page.

Whitecoat Technologies, Inc (The "Whitecoat Learning Platform")